2014 - 2023

I oversaw daily operations and supervised warehouse staff to ensure an efficient workflow and high productivity. This included providing training, guidance, and conducting performance evaluations to enhance team performance. I managed shift scheduling to ensure adequate staffing levels to meet operational needs and fostered a safe and positive work environment that encouraged teamwork and collaboration. I was also responsible for inspecting incoming and outgoing shipments for accuracy, condition, and quality, as well as resolving any issues with damaged or incorrect shipments. Additionally, I maintained open communication with staff to ensure clarity of tasks and expectations and accurately tracked and recorded employee hours, including overtime, for payroll processing.

• Oversee daily operations and supervise warehouse staff, ensuring efficient workflow and productivity.
• Provide training, guidance, and performance evaluations to team members.
• Schedule and manage shifts, ensuring adequate staffing levels to meet operational demands.
• Foster a safe and positive work environment, promoting teamwork and collaboration.
• Inspect incoming and outgoing shipments for accuracy, condition, and quality.
• Address and resolve any issues related to damaged or incorrect shipments.
• Maintain open communication channels with staff to ensure clear understanding of tasks and expectations.
• Accurately track and record employee hours, including overtime, for payroll processing.

2012 - 2014

I was responsible for maintaining and troubleshooting computer hardware, software, and network issues within the lab, ensuring a secure and productive environment. I enforced lab rules and policies to maintain order and proper use of resources, implementing security protocols to safeguard equipment and data from unauthorized access or misuse. Additionally, I provided technical support to faculty and staff, assisted users with software applications, printing, and resolving technical issues, and offered guidance on the proper use of lab equipment and software.

• Maintain and troubleshoot computer hardware, software, and network issues in the lab.
• Monitor the computer lab to ensure a secure and productive environment.
• Enforce lab rules and policies to maintain order and ensure proper use of resources.
• Implement security protocols to protect equipment and data from unauthorized access or misuse.
• Provide technical support to faculty and staff using the lab's resources.
• Assist users with software applications, printing, and resolving technical issues.
• Offer guidance and instruction on proper use of lab equipment and software.